What is your policy for changing rooms?
Our room prices are the same for both rooms. However, there are times when booked parties confirmed guest counts exceed capacity of the original room booked. We do reserve the right to switch rooms once we have confirmed there is an issue. We will allow guest to choose the room they prefer, keeping in mind if we have to change the room selected to accommodate the number of guests we will and notify the two party’s of the changes.
Can we bring our own food?
Yes, you may bring your own food. If you use an outside caterer it is important to find out if they will be attending the event while food is being served. We have found that we will get asked questions regarding the food. This could be very important if any of your guests have food allergies. All caterers are required to pay $275.00 per event and provide us with proof of insurance and health department/ food license – PRIOR to event date no exceptions.
Booking Policy for availability
We try to keep our booking policy as clear as possible. We do not hold dates without a signed agreement and the required deposit. We book hundreds of events per year so you can imagine the amount of inquiries are significantly higher than just the booked dates.
When we receive phone calls or meet with guests, our policy is to check the computer calendar and then to check the physical file for contracts. We do this to make certain we do not get double bookings.
There are instances when inquiries are made for dates and contracts have been sent out for customers to assume that the date is booked. Again we like to state quite clearly that this is just one step in the process and the final arrangement for booking is: we must receive the contract and deposit.
We speak to many people regarding availability on dates and we try to be clear with our policy. There are times that the contract will arrive by mail and on the same date we may have been stating that the date is available. This is because the physical contract and deposit are not in our hands. We will, however, go by the mailing date on the envelope when two people wish to book the same date on the same day to determine the booked event.
Are there nearby rooms for guest to stay?
There are a few hotel/motel accommodations within a few minutes of the California Room.
Please call the following and mention you are calling from the California Room and you are looking for discounted rooms for your event.
Londonderry Sleep Inn
72 Perkins Road
Londonderry, NH 03053
Telephone: (603) 425-2110 Fax: (603) 425-2129
Do you allow Photo booths?
We do not allow outside photo booths. We do have a photo booth for rental. The cost is $349.00 for a four hour rental.
Can we bring outside beverages?
New Hampshire state law does not allow for any outside beverages into a licensed premise. This includes water bottles, punches, soda or any alcoholic beverages. We do allow gift baskets for raffles and fundraisers to contain alcoholic beverages. These baskets after they are awarded or given away will have a name tag placed on them and be held in the back room until the guests decides to leave the event.
Can we attach decorations to the wall?
You may attach a reasonable amount of decorations to the walls using blue or green painters tape only. No other fastening method will be allowed including 3M removable hooks, pins, nails or screws.
Can we attach decorations to the ceiling?
You may attach a reasonable amount of decorations from the ceiling providing that they do not interfere with the sprinkler system or the structural integrity of the ceiling. The method allowed to do this is by Magnets only. We do not allow items to be tied up over the ceiling grid.
Can we rearrange the tables and chairs?
Yes, you may rearrange the tables and chairs anyway like providing that they are not dragged. The table bases have a tendency to grab the carpet seams and tear them, therefore they must be carried to the new location. At the end of the event the tables and chairs need to be moved back to their original location.
How many tables and chairs are in the room?
We have a few ways you can arrange seating. There are approximately 14 tables 36”×72 in the large room. Our second room has 20 tables that can seat 4 persons or they maybe move together to seat ten tables of 8.
Do you supply table linens?
The cost of square table cloths are $2.75 each, you may however substitute these for additional colors if they are available at cost from the linen company. We also offer the option of renting linen napkins for $75.00 for 100 napkins in 21 colors.
Do you have linen napkins?
Yes, we have 21 colors available for an additional cost of $.75 each they are available in bundles of 100.
Does the rental include a DJ?
Please contact us for our policy regarding DJ’s.
Do you have a preferred vendors list?
We do not have a preferred vendors list. We believe that it limits your choices to customize your event.
Do you have food packages?
We have an interactive menu on our website that will calculate out the exact charges if you were to purchase food through us. We believe this is a better method to allow you to design your own menu rather than having a caterer tell you what you can or can’t do.
Special requests are not a problem, we have many items that are not listed online. Please ask.
Is there a kitchen that we can use?
We do not have any availability for use of a kitchen for heating or food storage available.
Do you have plates and serving utensils available?
If you need chafing warmers the fee is 9.00 each. If you are ordering food from us the Plates and Flatware cost is included!
Is there any type of item you do not allow in the room?
We do not allow chocolate fountains, piñata’s, latex body paint, black lights, glitter or confetti of any type. If you are unsure about an item please ask prior to the event.
Are there a minimum number of hours for a rental?
Yes currently we have a minimum four hour rental. The cost is always based on $75 per hour Monday through Friday. Saturday and Sunday rates are $100 per hour. We do ask that before the end of your event that you do cleanup promptly as there may be another event scheduled within the hour of your event.
Celebrations of life have no minimum rental period.
Do you charge extra for weddings?
Our rental prices are the same for any type of event. We do not believe that is correct to charge you additional money because you’re having a wedding reception
What are we required to do for cleanup?
Is expected that you remove your decorations, food and any trash that you may want to discard. We do have trash bags and barrels available and have a dumpster on site. We do ask that you do not remove the table cloths. We will pick them up in a manner that will keep his much debris on the tablecloth rather than the floor. We don’t expect you to vacuum however if there is a large amount of food such as cake we would ask that a reasonable attempt is made to clean it.